Going lean in Munich
Almost anyone who speaks English and has given a though to founding or joining a startup is most surely aware of the Lean Startup philosophy.
The concept has been invented by Eric Ries, a young and successful U.S. entrepreneur who wrote a great book explaining how to successfully build and run startup businesses. This book has had a major impact, and the idea has grown to an international movement and has met many practitioners across the globe.
Munich too has a top notch group of lean startuppers, and it's been up and running since 2012. The group gathers together once a month, and the meetings are organised through the Meetup platform. Like everything in Bavaria, these meeting are of superb quality: the venues are great, the speakers are awesome, and the public is friendly and inspiring. Also, like everything in Bavaria, these meetups involve beer. Good beer. And pizzas. Which are courtesy of numerous group sponsors.
Yesterday, there was a meetup. I have decided to blog bout it because it was just great.
Here's an outline of talks:
Remote employees for an IT company: yay or nay? A view of a CTO
The first presentation was given by Dimitar Siljanovski, a CTO of Cuponation, a successful startup that offer retail discount coupons to customers and is operating all across Europe. As a tech person himself, but also an executive, Dimitar was talking about hiring and managing remote teams for IT businesses.
In his talk, he explained what is the main motivation for remote hires, which is costs and quality. I found it particularly funny that Dimitar mentioned that they prefer to hire Ukrainians rather than Russians, because the latter are too expensive. He has told the audience about where and how they find the people, and he has been able to justify that the concept actually works: the churn rate among in-house staff is twice as higher as the one amongst remotes! To say nothing of the fact that a very little number of employees have left the company at all.
Dimitar has also elaborated quite a bit on how they at Cuponation maintain the remotes motivated: e.g. promote, relocate etc., and on how otherwise located developers help expand the teams locally. He mentioned that one of the obstacles for foreign developers was their slight insecurity in their English language skills (for example, when there is a necessity to participate at meetings, and how easily this could be overcome). He has mentioned that understanding different cultures is of the highest importance. Dimitar has also admitted that one of the issues he bumped into once was a conflict of two dazzling personalities. He has confessed that he always intends to hire the best, those he himself can learn from, but it is understandable that when two stars collide it might cause problems for the whole team. Such issues are, however, also manageable, as far as he explained.
All in all, remote working in IT is working. The complete presentation could be found here.
Hogwarts for entrepreneurs: The Founder Institute
The second talk was presented by Jan Kennedy from the Founder Institute. This is an educational organisation backed by Microsoft which trains people to be entrepreneurs. They start with testing whether you have a so-called Entrepreneur DNA determining how apt you are to find and run a business. More information on that can be found here, but as far as I have retrieved from Jan's brief presentation, one has to be a determined and well-balanced person in order to succeed in building a company from scratch. Finally, once the test is passed, you can apply for the program. Then, during 4 months you will get mentored on how to be an entrepreneur, and you are promised to get a personal approach to that based on your own strengths and weaknesses revealed by the DNA test.
The enrollment deadline for Munich is approaching, but if you are elsewhere and are curious about the FI activities, you can attend one of their events listed here.
When your train is late, there is a business opportunity there
Finally, the last talk that has been presented by a lean startupper Thomas Hartmann who has taken up a common problem and found a market in it.
Not many people are aware of it, but, according to EU legislation, if your train is 1 hour late, you are entitled to receive a refund of 25% of your travel fare. If the delay reaches or exceeds 2 hours, your compensation rises up to a whopping 50%. This is very well explained here (in German).
However, train companies seem to be reluctant in giving your money back. For example, with DB, the main German train company, you can only request your refund at the station, in person, directly addressing a company's representative, or you can write them a letter with a request. No e-mail or phone calls would be accepted and there is no app for that either.
Or, there was no such app. Until Thomas has come up with an idea to set up a service that would help people get reimbursed without making them fill in and file all these forms or queue up losing time among other frustrated customers. He has created a business called Bahn-Erstattung.de which aims to simplify the refund process for the end users. All you have to do is to send a picture of your ticket and a repayment request. You do so via a smartphone up. The company takes it right from there, and you have your money back in about a month.
This idea, simple and smart, has aroused a great interest in the audience. When people were asking Thomas about what he would have done differently if he was to start all over again, he said that he would not invest that much in the technical part. Similarly to Couponation, he has also hired a remote developer, in this particular case, from India, to create the software. And this has worked well for him.
Is remote work a one solution for all?
To close the loop, I would like to add a couple of thoughts of mine on remote work. The successes provided by hiring remote programmers have got me thinking whether long-distance collaboration is a good idea for any kind of labour. I have found a very interesting article in the MIT Sloan Management Review explaining how to "set up remote workers to thrive". The author lists four challenges standing on the way of distant working and then takes a closer look on each of them suggesting solutions to the problems. In my opinion, this article is not only an absorbing read, but also a result of a thorough research backed by 13 publications. What has surprised me quite a bit is that no particular kind of job is listed anywhere in the text. This leads to a conclusion that remote work challenges are generic, regardless of what you actually do for the company. Since these issues are (allegedly) manageable, one may be able to successfully work from "a Galaxy far, far away" doing many different things, and not necessarily writing code.
This kind of work relationship might not suit every kind of personality and situation but is worth consideration.
Almost anyone who speaks English and has given a though to founding or joining a startup is most surely aware of the Lean Startup philosophy.
The concept has been invented by Eric Ries, a young and successful U.S. entrepreneur who wrote a great book explaining how to successfully build and run startup businesses. This book has had a major impact, and the idea has grown to an international movement and has met many practitioners across the globe.
Munich too has a top notch group of lean startuppers, and it's been up and running since 2012. The group gathers together once a month, and the meetings are organised through the Meetup platform. Like everything in Bavaria, these meeting are of superb quality: the venues are great, the speakers are awesome, and the public is friendly and inspiring. Also, like everything in Bavaria, these meetups involve beer. Good beer. And pizzas. Which are courtesy of numerous group sponsors.
Yesterday, there was a meetup. I have decided to blog bout it because it was just great.
Here's an outline of talks:
Remote employees for an IT company: yay or nay? A view of a CTO
The first presentation was given by Dimitar Siljanovski, a CTO of Cuponation, a successful startup that offer retail discount coupons to customers and is operating all across Europe. As a tech person himself, but also an executive, Dimitar was talking about hiring and managing remote teams for IT businesses.
In his talk, he explained what is the main motivation for remote hires, which is costs and quality. I found it particularly funny that Dimitar mentioned that they prefer to hire Ukrainians rather than Russians, because the latter are too expensive. He has told the audience about where and how they find the people, and he has been able to justify that the concept actually works: the churn rate among in-house staff is twice as higher as the one amongst remotes! To say nothing of the fact that a very little number of employees have left the company at all.
Dimitar has also elaborated quite a bit on how they at Cuponation maintain the remotes motivated: e.g. promote, relocate etc., and on how otherwise located developers help expand the teams locally. He mentioned that one of the obstacles for foreign developers was their slight insecurity in their English language skills (for example, when there is a necessity to participate at meetings, and how easily this could be overcome). He has mentioned that understanding different cultures is of the highest importance. Dimitar has also admitted that one of the issues he bumped into once was a conflict of two dazzling personalities. He has confessed that he always intends to hire the best, those he himself can learn from, but it is understandable that when two stars collide it might cause problems for the whole team. Such issues are, however, also manageable, as far as he explained.
All in all, remote working in IT is working. The complete presentation could be found here.
Hogwarts for entrepreneurs: The Founder Institute
The second talk was presented by Jan Kennedy from the Founder Institute. This is an educational organisation backed by Microsoft which trains people to be entrepreneurs. They start with testing whether you have a so-called Entrepreneur DNA determining how apt you are to find and run a business. More information on that can be found here, but as far as I have retrieved from Jan's brief presentation, one has to be a determined and well-balanced person in order to succeed in building a company from scratch. Finally, once the test is passed, you can apply for the program. Then, during 4 months you will get mentored on how to be an entrepreneur, and you are promised to get a personal approach to that based on your own strengths and weaknesses revealed by the DNA test.
The enrollment deadline for Munich is approaching, but if you are elsewhere and are curious about the FI activities, you can attend one of their events listed here.
When your train is late, there is a business opportunity there
Finally, the last talk that has been presented by a lean startupper Thomas Hartmann who has taken up a common problem and found a market in it.
Not many people are aware of it, but, according to EU legislation, if your train is 1 hour late, you are entitled to receive a refund of 25% of your travel fare. If the delay reaches or exceeds 2 hours, your compensation rises up to a whopping 50%. This is very well explained here (in German).
However, train companies seem to be reluctant in giving your money back. For example, with DB, the main German train company, you can only request your refund at the station, in person, directly addressing a company's representative, or you can write them a letter with a request. No e-mail or phone calls would be accepted and there is no app for that either.
Or, there was no such app. Until Thomas has come up with an idea to set up a service that would help people get reimbursed without making them fill in and file all these forms or queue up losing time among other frustrated customers. He has created a business called Bahn-Erstattung.de which aims to simplify the refund process for the end users. All you have to do is to send a picture of your ticket and a repayment request. You do so via a smartphone up. The company takes it right from there, and you have your money back in about a month.
This idea, simple and smart, has aroused a great interest in the audience. When people were asking Thomas about what he would have done differently if he was to start all over again, he said that he would not invest that much in the technical part. Similarly to Couponation, he has also hired a remote developer, in this particular case, from India, to create the software. And this has worked well for him.
Is remote work a one solution for all?
To close the loop, I would like to add a couple of thoughts of mine on remote work. The successes provided by hiring remote programmers have got me thinking whether long-distance collaboration is a good idea for any kind of labour. I have found a very interesting article in the MIT Sloan Management Review explaining how to "set up remote workers to thrive". The author lists four challenges standing on the way of distant working and then takes a closer look on each of them suggesting solutions to the problems. In my opinion, this article is not only an absorbing read, but also a result of a thorough research backed by 13 publications. What has surprised me quite a bit is that no particular kind of job is listed anywhere in the text. This leads to a conclusion that remote work challenges are generic, regardless of what you actually do for the company. Since these issues are (allegedly) manageable, one may be able to successfully work from "a Galaxy far, far away" doing many different things, and not necessarily writing code.
This kind of work relationship might not suit every kind of personality and situation but is worth consideration.









